The Impact of Quality Relationship with the Customer on Customers Loyalty in the Restaurant Industry (Case Study: Akbar Joojeh Restaurants Chain)

Sadegh Salehi; Jafar Bahari; Samira Mohammad

Volume 15, Issue 50 , June 2020, , Pages 61-94

https://doi.org/10.22054/tms.2020.36904.2035

Abstract
  This study aimed to study the impact of quality relationship with the customer on customers’ loyalty in three branches of Akbar joojeh restaurants chain (Gorgan, Sari and Tehran). A non-random sampling method was utilized to select some customers of Akbar joojeh restaurants chain and the required ...  Read More